As Managing Director, Jon looks after Freeform Dynamics’ overall strategy and direction, as well as overseeing the company’s primary research activities, which provide ongoing insights into how IT industry developments map onto practical business needs in the Enterprise and SMB mainstream.

Also an active industry analyst, Jon has an end-user background, having worked as a security consultant, network manager and software engineer for companies such as Admiral Management Services Ltd, Alcatel and Philips Electronics. Through positions such as these, Jon has accumulated significant real world expertise and experience in many areas of IT service delivery over the years, including IT service management, IT security, infrastructure management, IT architecture and application development.

Jon has worked as an industry analyst since 1999 for companies including IDC, Bloor Research, Quocirca and Macehiter Ward-Dutton. He is a widely published author and has acted as an advisor to leading vendors including Cisco, EMC, IBM and Microsoft; and to large IT user organisations in the Government, Telecommunications and Financial Services sectors.